DAKAR DAPPER
Shipping & Returns
Everything you need to know before and after you order.
Delivery across Nigeria
We ship to all 36 states and the FCT. Your delivery fee is calculated automatically at checkout once you select your state — you will see the exact amount before you place the order.
| Region | Typical time | From |
|---|---|---|
| Lagos | 1–2 working days | ₦2,500 |
| Ogun, Oyo, Osun, Ondo, Ekiti | 2–3 working days | ₦3,000 |
| FCT Abuja, Kwara, Kogi, Edo, Delta | 2–4 working days | ₦4,000 |
| South East & South South | 3–5 working days | ₦4,500 |
| North Central | 3–5 working days | ₦4,500 |
| North West & North East | 4–7 working days | ₦5,500 |
Free delivery nationwide on every order at or above the free-shipping threshold shown on our homepage banner. It applies automatically — no code needed.
How your order moves
- Pending — we have received your order and will confirm it with you on WhatsApp.
- Confirmed — payment and details are agreed; we begin preparing your parcel.
- Packed — your items are packed and awaiting the courier.
- Shipped — the parcel is on its way; we share tracking where the courier provides it.
- Delivered — it reached you. Enjoy it.
Keep the order reference you received at checkout (it looks like DD-260920-A4F9C). Quoting it gets you an answer fastest.
Orders placed on weekends
We process orders Monday to Saturday. Orders placed on Sunday or a public holiday begin processing the next working day.
Returns
If something is not right, you have 14 days from delivery to request a return.
What we can accept
- Items unworn, unwashed and in their original condition.
- All original tags still attached.
- Original packaging included where possible.
What we cannot accept
- Items that have been worn, altered, washed or damaged after delivery.
- Items with tags removed.
- Earrings and other pierced jewellery, for hygiene reasons.
- Items marked as final sale at the time of purchase.
Exchanges
Wrong size is the most common reason people write to us, and it is an easy fix. Message us on WhatsApp with your order reference and the size you need. If we have it in stock we will arrange the swap; if not, we will offer a refund or store credit.
Check the size guide on any product page before ordering — it opens from the Size Guide link beside the size selector.
If your item arrives faulty or wrong
This is on us. Send us a photo on WhatsApp within 48 hours of delivery and we will arrange a replacement or a full refund, including the delivery fee. You will not pay return postage for our mistake.
Refunds
Once we receive and inspect your return, we process the refund within 5–7 working days to your original payment method or as store credit, whichever you prefer. Delivery fees are refunded only where the item was faulty, damaged or incorrect.
How to start a return
Message us on WhatsApp with your order reference, the item, and a short note on what went wrong. We will confirm the return address and next steps the same day wherever possible.
A note for the store owner: confirm the delivery fees and timeframes above against your actual courier rates, and set your live per-state prices in the admin suite. This page should always match what checkout charges.